Privacy Policy

Last Updated: [Insert Date]

This Privacy Policy applies to Cigar Hunter / HUTCIGAR (“we”, “us”, or “our”). We respect your privacy and are committed to collecting, using, storing, and protecting your personal data in a reasonable manner when you use this website.

1. Information We Collect

We may collect information you provide or generate when you register an account, place an order, make a payment, contact us, subscribe to updates, or browse this website, including:

• name, email address, and phone number;
• billing address, shipping address, country/region, and postal details;
• order, payment, shipment, refund, or return information;
• IP address, device information, browser information, cookies, and site usage records;
• inquiries, messages, replies, or other communications you submit to us.

2. How We Use Information

We may use your information to:

• process orders, payments, shipping, refunds, and after-sales services;
• respond to inquiries, provide customer support, and send order notices;
• perform risk control, security checks, age verification, and compliance review;
• improve website functions, shopping experience, and service quality;
• send new-arrival, promotional, or brand updates where you have agreed;
• comply with legal obligations, handle disputes, and protect our lawful interests.

3. Sharing of Information

We do not sell your personal data except as required by law or as necessary to provide our services. We may share necessary information with:

• payment service providers;
• shipping, delivery, and customs-related providers;
• website hosting, technical support, analytics, and customer service providers;
• legal, accounting, compliance, or other professional advisers;
• regulatory, law enforcement, or judicial authorities where lawfully required.

4. Cookies and Similar Technologies

This website may use cookies or similar technologies to support login sessions, cart functions, language preferences, security checks, site analytics, and service improvement. You may manage cookies through your browser settings, but disabling them may affect certain website functions.

5. Cross-Border Processing

This website is operated by a Hong Kong company and primarily serves customers outside Hong Kong. To process orders, payments, shipping, customer support, or technical services, your data may be transferred to Hong Kong or other necessary processing locations.

6. Retention and Security

We keep your data only for as long as necessary to fulfill the purposes described in this Policy, perform contracts, comply with law, or handle disputes, and we apply reasonable technical and organizational measures to protect such data.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or updates to your personal data, and you may ask us to stop sending marketing messages. If you wish to exercise these rights, please contact us using the details below.

8. Minors

This website is intended only for adults who have reached the legal smoking age in their jurisdiction. We do not knowingly sell cigar products to persons below the applicable legal age.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page and will take effect upon publication.